Refund Policy

For security and safety purposes, we do not accept returns or exchanges once our product has left our facilities.  We make no exception to this policy.

If you’re unsure of which product you should buy, you can always contact us at support@genexpharmaceuticas.co and we’ll assist you in picking the right product for your needs.

In case of breakage during transport, please provide us with photo proof and an invoice to support@genexpharmaceuticas.co and we may provide a new product free of charge + shipping (case-by-case basis).